MRM (Messaging Records Management) is a cool feature of Exchange Server 2007 however to work properly the users should be trained to use it. Exchange Server 2007 allows us to configure a page when you click on Managed Folder item when using Outlook 2007. Creating a page to instruct the user the basic steps should help your users a bit, so let’s see how to do that, as follows:
#1. Ask you marketing department to create a nice webpage with nice pictures and good technicall stuff explaining how to use MRM
#2. Add the content created in a web server. You can use your CAS server to host that page. In my example here I created a simple hello world page.
#3. Configure the MRM page, using the following cmdlet:
#4. Now it’s time to test it. Click on Managed Folders and on the right side and you will be able to see the page that you have just configured.