DPM 2012 R2–ID 30146 unkown error protecting Exchange

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How to solve the ID 30146 Details: Unknown error (0xc0000135) error when protecting Exchange or SharePoing when using DPM Server 2012 or 2012 R2.

Solution


In this Tutorial scenario the server is running DPM 2012 R2 and it has agents installed on Exchange Server 2013 (latest Cumulative Update), after configuring the Protection Group the error below was being displayed.

dpm-error-01[2]

A possible solution for this issue may come from an unexpected source, basically try to install the Microsoft Visual C++ 2012 Redistributable for Visual Studio 2012 Update 4 on the DPM Server, the installation is a straight forward process and the package required can be found here: http://www.microsoft.com/en-us/download/details.aspx?id=30679

dpm-error-02[2]

After installing the redistributable package, logged on the DPM console, click on Protection, and run a Perform consistency check on affected databases, as show in the figure below.

dpm-error-03[2]

Wait for the consistency check to be completed (time vary based on the mailbox database size) and if the result is an OK on the Protection Status column, then the issue was solved.

dpm-error-04[2]

Conclusion


In this Tutorial we went over a simple workaround to fix the ID 30146 error when protecting Exchange Server 2013 in DPM 2012 or DPM 2012 R2. If you found another solution for the issues, please share using your solution to the community using the Comment section.

Written by Anderson Patricio

Anderson Patricio

Anderson Patricio is a Canadian MVP in Cloud and Datacenter Management, and Office Server and Services, besides the Microsoft Award he also holds a Solutions Master (MCSM) in Exchange and several other certifications. Anderson has been contributing to the Microsoft Community with articles, tutorials, blog posts, twitter, forums and book reviews. He is a regular contributor here at ITPROCentral.com, MSExchange.org, Techgenix.com and Anderson Patricio.org (Portuguese).