Search query and in-place hold settings grayed out

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Hi There,

If you are using Exchange 2013 RTM and even logged as administrator you are trying to create a new in-place discovery and hold and you get everything grayed out on either search query (Figure 01) or in-place hold settings page (Figure 02), don’t think that you have done wrong, you have just forgotten one details…

Figure 01

Figure 02

You must have permissions to do it! No worries, it’s a piece of cake using EAC. Here are the steps:

Logged on EAC, go to permissions, then admin roles and double click on Discovery Management. Added yourself to the group and logoff and logon, voilà you have the rights now to perform a in-place and hold Smile


Anderson Patricio (Portuguese)
Twitter: @apatricio

Written by Anderson Patricio

Anderson Patricio is a Canadian Exchange Server MVP and MCSM (Solutions Master) and he contributes to the Microsoft Community with articles, tutorials, blog posts, forums and book reviews. He is a regular contributor at, and (Portuguese).